it247nw is a strategic support provider specialising in end to end IT services across the UK and Ireland. All our services are split into 2 key areas, ‘IT Support Services’ and ‘Advanced Technology Services.’ Our IT services portfolio is designed with our customer’s needs in mind, providing them with an efficient and flexible service.
it247nw currently supports a wide range of live hardware maintenance contracts across the UK & Ireland. We provide multi-vendor, multi-technology, hardware support across Server, Comms, Storage and Desktop technologies.
it247nw’s support engineers are trained and certified by market leading hardware vendors. Our engineers provide a full network installation service, diagnosing and implementing hardware and software issues across the UK and Ireland.
Our Service Desk provides a 24/7, single-point-of-contact for all our customers. Customers can log all fault calls and place technical queries through the Service Desk safe in the knowledge that it will be dealt with promptly and efficiently from one of our technical support specialists.
it247nw delivers a remote network monitoring solution which allows our team of technical experts to monitor your networks remotely in a safe and secure environment 24/7. We monitor a wide range of complex networks and quickly alert customers of potential problems before they have a significant impact on a business.
Pre-sales offers support across a wide range of deliverables from Senior Engineering Consultancy, Network Design and Configurations to Project Management. ITIL based service design encompassing architecture and service management are also provided.