Ryan Kilner and IT247NW helped us immensely when we were re-setting up our factory IT systems. There were a number of quite complex issues which had to be addressed and Ryan and his support team solved the problems with ease. Their ongoing remote support system is very good and we are very pleased to have them on-board with us.
MD Maple Timber Frame
IT247NW has been the answer to our IT needs and frustrations. They are prompt, friendly, courteous and what’s most important – they translate the IT jargon into plain English and adjust the advice to our own circumstances. Ryan has always been great: patient and professional – a real pleasure to do business with.
To make a long story short, we highly recommend the services of IT247NW!
AGS Contracting Ltd
As our business was growing we encountered a number of IT issues, that were really hampering our growth aspirations, so we got in contact with IT247NW. After an initial consultation we agreed that they would take control of all of our IT systems, the results have been fantastic. IT247NW take the time to carefully listen so that they can rectify problems quickly and efficiently with minimum disruption to our business. I can’t recommend them highly enough, great value for money and a fantastic service.
Neil Gallant – Managing Director
We approached IT24/7 18 months ago to discuss an on-site support contract for our 6 PC’s as we have the usual downtime issues any small business has. Ryan and Chris’ support has been invaluable to us over that period and has more than paid for itself. Nothing is too much trouble and they are always happy to work overnight or while we are away to enable our business to continue uninterrupted. Their service is the best I have come across in the last 15 years.
Dan McVerry – Director
Ryan’s professionalism and enthusiasm are eclipsed only by his technical knowledge and positive attitude towards providing IT solutions. As a company who pride ourselves on innovation and the embracing of technology, Ryan’s services have been fundamental to our rapid growth over the past three years.
His team are always contactable, and able to deliver on and exceed agreed targets effectively. Ryan is equipped to provide all the key benefits of an internal IT department, whilst maintaining a cost-efficient model. Both personally and as a company, we would not hesitate to recommend IT247NW to businesses of any size looking for a long term IT partner.
Haigh Rail Ltd began using the services of Ryan and his team at IT 247 NW, when we a new company with just a couple of laptops. As we have grown, Ryan has responded to our needs with his knowledge & advice, as well as his technical skills. He has installed new servers and accompanying system to our two depots, and his service is great – exactly as it says – 24/7
Any query from our now 22 strong team is treated with speed and efficiency no matter how large or small the problem. We have recommended Ryan to a number of companies, and would not hesitate to do so in the future
Haigh Rail Ltd
Ryan was recommended by us, I was a little hesitant when appointment him to look after IT support for our company Tile Mart as I had no direct experience of his work. My hesitancy changed into confidence in a very short time. Ryan is reliable and nothing is ever too much trouble for him. He is knowledgeable in IT and offers solutions very easily. We have over 16 PC’s so it is very important they are always operational, and if there was a problem then a fast efficient solution is provided. We find Ryan manages this very well.
I am delighted to have Ryan at IT247nw as our “It Manager”. He is punctual when attending site, quick to return calls and emails, professional and reliable. He is knowledgeable but keeps things jargon free when discussing technical matters. I am very happy with all the work he has carried out for us connecting our two sites, and getting our kit working properly. I would highly recommend Ryan to anyone for their IT support requirements, and look forward to working with him in the future.
Ryan always responds quickly and efficiently to any IT problems we may have.
He has help us through a variety issues always ensuring our problems are resolved in a language we understand.
I would have no hesitation in recommending the services of IT247NW.
Pauline Davis – Administrator
We employed Ryan to help restore our schools server after a unrecoverable crash deemed it useless.
Ryan put a work plan into place with very reasonable costings and within days he had rebuilt the server and reattached all the schools PCs to the network. Always returns calls and emails promptly and we would highly recommend his services to any business
We would like to commend it247nw for their high level of customer service and rapid response when needed.
As a company that is rapidly expanding we have found it more and more necessary to rely on it247nw for their experience and expertise. it247nw has made it easy for us to add pc’s, printers and scanners within our network thus ensuring the smooth running and efficient service to all of our personnel.
Envirocare look forward to a long and continuous association with it247nw providing our information technology, network, web based backups and maintenance.
Jan Yates – Administration
I would like to thank Ryan Kilner (it247nw) for all their hard over the last few months.
Our IT issues started when our old Server started to crash and reboot every week, then the time came when the Server that processed all our online orders gave up, it247nw were ready with their disaster recovery plan.
All the emails were re routed to a standalone machine and all orders were coming through as normal; they even managed to keep our remote workers connected from the time it crashed to replacing the old Server.
Within 2 days we had a brand new Server installed, all emails working properly again and our online ordering system back to normal.
Without Ryan’s disaster recovery plan in place we could have been down for weeks, I would like to commend Ryan and his team for their hard work and would recommend them to anyone who has IT problems. We can now relax knowing our IT systems are backed up offsite and we are protected from any threats.
Paul Shipley – Managing Director
Ryan is always an absolute pleasure to work with. He responds quickly to any query, is punctual, polite and always arrives at our offices with a positive and cheery attitude. He is proactive and creative in his problem solving, and has never allowed an IT issue to go unresolved.
It is invaluable to us that he can quickly identify our needs and describe the best course of action to us in language that we can understand.
His consummate professionalism has led us to recommend his services to a number of closely affiliated companies and I would not hesitate in recommending Ryan to anyone.